Woman’s Gym Membership Cancelled and Police Called
A New Hampshire woman says Planet Fitness canceled her gym membership after she complained about seeing what she believed was a man inside the women’s locker room, igniting yet another controversy over transgender access policies and women’s privacy concerns.
Judy Walcott, a longtime member at a Planet Fitness location in Concord, New Hampshire, told Fox News Digital she was left deeply shaken after an encounter in the women’s locker room on April 11. According to Walcott, she saw someone she believed was biologically male near the shower area and immediately felt alarmed.
“I was shaking. Like I was actually trembling because it freaked me out that bad,” Walcott said.
She claims she immediately reported the incident to a young employee at the front desk but was told there was nothing staff could do because allowing transgender individuals to use facilities matching their gender identity is company policy. Walcott said no employee checked the locker room while she was there.
Still disturbed by the situation, she said she returned several days later to raise additional concerns with another staff member. According to Walcott, the conversation quickly became hostile.
“She showed concern until I started telling her that there was a creepy guy in the ladies’ shower,” Walcott told Fox News Digital. “Then before I could say anything else, she interrupted me.”
Walcott claims the employee accused her of being “transphobic” instead of addressing her concerns about privacy and safety. She said the discussion deteriorated rapidly, with the accusation allegedly repeated multiple times before she walked away.
Then came the part Walcott says stunned her most.
A few hours later, she says the gym manager called and informed her that her membership had been canceled for violating company policy. When Walcott asked what specific policy she had violated, she says she never received a clear answer.
“So I asked her what policy did I violate? I didn’t violate a policy, I asked about one,” Walcott said.
The situation became even stranger when Walcott later discovered she had apparently been charged for another month of membership despite being told her account was canceled. She also found what appeared to be a membership cancellation form attached to her account with an April 15 date and a notation reading “Nondiscrimination Trans.”
Walcott alleges she never signed the form and believes her signature may have been forged. Fox News Digital reviewed the document but noted it could not independently authenticate it.
When Walcott returned to the gym on April 17 seeking answers and attempting to use the remaining time on her membership, the dispute escalated further. She says the manager refused to issue a refund and ultimately called police.
Concord police later confirmed Walcott was formally trespassed from the property. Documentation reviewed by Fox News Digital appears to show an official order barring her from returning to the gym location.
“So she takes a form, signs my name, charges me money, extends my membership, and then calls the cops on me,” Walcott said. “What the hell? I feel like I live in an upside-down land.”
The controversy has now expanded beyond a local gym dispute. Walcott says she has contacted the New Hampshire Attorney General’s office and plans to file a consumer complaint. She also says she had emailed Planet Fitness headquarters before the incident seeking clarification about the company’s transgender locker room policy but never received a response.
Planet Fitness publicly states that members who identify as transgender may use locker rooms, bathrooms, and other sex-separated facilities based on their self-reported gender identity. The company says its goal is to maintain an “inclusive gym environment” while also encouraging clubs to provide private changing areas whenever possible.